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Here you will find answers to some of the questions that we are often asked by existing customers and financial advisers. You can also access more detailed information on how to make a complaint.

The Insurance Authority collects a levy on insurance premium from relevant Hong Kong policyholders through insurance companies from 1 January 2018 onwards. Levy payable by relevant policyholders of new and in-force Quilter International policies is borne by Quilter International until further notice. The applicable levy rate is 0.1% where the maximum levy as applicable to any premiums received during a year under the policy is HK$100.